Monteverde® writing instruments are guaranteed against mechanical failure due to faulty materials or workmanship throughout the life of the original owner. Monteverde® will repair or replace, at our option, any product that is found to be defective in materials or workmanship when it is properly returned to the Monteverde® repair department. Any product that is no longer in production, and cannot be repaired, will be replaced with a comparable Monteverde® product of our choice. This warranty does not apply to products (including nibs) which have been lost, altered, broken or damaged by misuse, accident, failure to follow instructions, or improper service or repair by any other than the Monteverde® repair department. This warranty does not cover normal wear including scratches, used fountain pen nibs, and refills of any kind. For this warranty to apply, purchase must have been made from an authorized Monteverde® dealer and you must have the proof of purchase and/or properly registered your product with Monteverde®. Only authentic Monteverde® products will be warranted.
Consumers may send damaged or defective products with proof of purchase from an authorized Monteverde dealer to:
Monteverde® Repair Department
21306 Gault Street
Canoga Park, CA 91303 USA
Phone: (818) 704-8888